Refund policy

30-Day Return Policy We offer a 30-day return policy. Items must be returned in their original, unopened condition with original packaging and tags. To initiate a return, contact us at info@vita-forge.co.uk with your order number.

Exceptions — Non-returnable items:

• Opened or used supplements (for hygiene and safety reasons)
• Perishable goods
• Custom or personalised products
• Sale items and gift cards
• Hazardous materials

EU Customers We honour the EU 14-day cooling-off period where applicable.

Refunds Refunds are processed within 10 business days of approval and returned to your original payment method. If more than 15 business days have passed since your return was approved, contact us at info@vita-forge.co.uk.